Cookie Policy

Last Updated: 22 October 2025

This Cookie Policy explains how TruckHub Inc. (“we”, “our”, or “us”) uses cookies and similar technologies on the website www.truckhub.ai (the “Platform”).
By using the Platform, you agree to the use of cookies as described below.

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1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website.
They help us provide essential site functionality, remember user preferences, and analyze traffic to improve our services.

Some cookies are essential for the site to function, while others help us understand how you use our Platform so we can improve your experience.

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2. Types of Cookies We Use

A. Essential Cookies

These cookies are necessary for basic site operation and security.
They enable login, session management, and payment processing.
Without them, TruckHub.ai cannot function properly.

Examples:
    •    session_id — maintains login session
    •    csrf_token — protects against cross-site attacks

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B. Performance and Analytics Cookies

These cookies collect anonymous data about how visitors use the Platform.
We use this data to understand which pages are most popular and how users navigate the site.

Examples:
    •    Google Analytics (_ga, _gid)
    •    Hotjar tracking cookie

You can opt out of these cookies at any time using your browser or our cookie preferences tool.

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C. Functional Cookies

These cookies remember your choices — such as language, location, or preferred display settings — so the site offers a personalized experience.

Examples:
    •    preferred_language
    •    theme_mode

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D. Marketing and Advertising Cookies

We use these cookies to deliver relevant ads to you and to measure the effectiveness of our marketing campaigns.
They may track your browsing across websites but do not store sensitive information.

Examples:
    •    Meta Pixel (_fbp)
    •    Google Ads remarketing (_gcl_au)
    •    LinkedIn Insight Tag

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E. AI Interaction Cookies

When using our THUB AI Assistant, we may store session cookies that help maintain context between messages.
These do not store personal data or chat content permanently.

Examples:
    •    AI_session — maintains active chat context
    •    AI_language — remembers user language setting

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3. How We Use Cookies

We use cookies to:
    •    keep your session active after login;
    •    personalize your browsing and AI interaction;
    •    measure website traffic and performance;
    •    improve user experience;
    •    comply with legal and security obligations.

We never use cookies to collect passwords, financial information, or confidential business data.

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4. Managing Cookies

You can control or delete cookies at any time through your browser settings.
Steps vary depending on the browser you use:
    •    Chrome: Settings → Privacy and Security → Cookies and Site Data
    •    Safari: Preferences → Privacy → Manage Website Data
    •    Firefox: Options → Privacy & Security → Cookies and Site Data
    •    Edge: Settings → Cookies and Site Permissions

You can also manage or withdraw your consent using the Cookie Preferences button available in our footer.

If you disable non-essential cookies, some features of TruckHub.ai may not function correctly.

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5. Third-Party Cookies

We may use trusted third-party tools that also set cookies on your device, such as:
    •    Google Analytics — for usage analytics;
    •    Meta (Facebook) Pixel — for ad optimization;
    •    Stripe / PayPal — for secure payments;
    •    OpenAI — for THUB AI Assistant functionality.

Each third party has its own privacy and cookie policy.
We encourage you to review their documentation for more information.

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6. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology or legal requirements.
The “Last Updated” date will always show the latest version.
Continued use of our Platform after updates means you accept the revised Policy.

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7. Contact

For questions about this Cookie Policy, please contact us at:
📧 manager@truckhub.ai